Cancellation Policy/Late Arrival

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Cancellation:

When you schedule an appointment with us, we reserve that time especially for you.  With that in mind, we have a very strict 24 hour cancellation policy.  Any treatment appointment cancelled less than 24 hours in advance will be charged $95 per person, per appointment. Any screening appointment cancelled less than 24 hours in advance will be charged the full cost of the screening appointment.

 

No Show Policy:

 "No Show" treatment appointments will be charged $95 per person, per appointment. "No Show" Comb Through Screening appointments will be charged $30 per person, per appointment. "No Show" Follow Up Appointments will be charged $30 per person, per appointment. "No Show" Look Through Screening appointments will be charged $5 per person, per appointment.

 

Late Arrival/Late Fee:

We understand that things happen, so we are more than happy to offer a 10 minute grace period for our treatment appointments. If you are more than 10 minutes late for your treatment appointment we will try to accommodate you as best as we can, but you may need to reschedule. If you are coming in for a screening appointment or follow up appointment we ask that you arrive on time. We are by appointment only and late appointments throw off our schedule and keep us from doing our job effectively. There is a $25 late charge per person per appointment for clients that arrive more than 10 minutes late. If we need to reschedule due to lateness, a "No Show" fee will apply.